COVID-19 Update | August 2021
To all of our Foamers and Future Foamers,
With the current Covid-19 Lockdowns, we are currently facing unforeseen delays. We strive to deliver the best possible service we can provide although we want to be transparent with our operational delays:
Packaging and Handling Delays
We have significantly reduced our staff within our warehouse to reduce any possible risks. This has meant slower fulfilment times.
Deliveries from Our Suppliers
A flow on effect of delays has been seen with our suppliers due to the COVID-19 lockdowns.
Our expected restocking times as below:
Snow Foam Lances and Lance Kits: 9 August
Snow Foam Guns: 13 August
Snow Foam Microfibre Wheel Brushes (Medium & Large): 16 August
Our Courier services and Australia Post have both advised us of additional delays of 1 - 3 days due to the Covid-19 delays.
Customer Service Lines
We are doing our best to answer all enquiries as fast as possible. Please know we are doing all we can to answer your enquiries as quickly as possible. The best way to reach us is through firstname.lastname@example.org
Thank You & Be Safe
We will continually do our best to supply all of our customers with the best possible service at all times. We thank you for being patient with us during these times and your support hasn't gone unnoticed.
Please stay safe during these times.
The Snow Foam Team